service@ourenpet.com
Pre-sales questions, account & registration help, order communication
Contact
Contact Ouren Pet
For launch updates, creator testing, media requests, and support questions, pick the team that matches your need. Every official email below goes straight to the people who can help.
Official channels
Contact by topic
Choose the address that matches your need so your question reaches the right team faster.
service@
support@ourenpet.com
Product defects, after-sales returns & exchanges, customer complaints
partnerships@ourenpet.com
KOL/KOC influencer marketing, affiliate programs, B2B wholesale distribution, and cross-industry partnerships
media@ourenpet.com
Media interviews, press releases, product reviews & media samples, and PR crisis communication
privacy@ourenpet.com
CCPA/GDPR data privacy requests and other privacy, data, and regulatory matters
compliance@ourenpet.com
Intellectual property (DMCA) and other legal compliance matters
Company information
OUREN INNOVATION CORP
Registered address: 1207 DELAWARE AVE, WILMINGTON, DE 19806, USA
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