service@auren.pet
Pre-sales questions, account & registration help, order communication
Contact
Contact Aurenpet
For launch updates, creator testing, media requests, and support questions, pick the team that matches your need. Every official email below goes straight to the people who can help.
Official channels
Contact by topic
Choose the address that matches your need so your question reaches the right team faster.
service@
support@auren.pet
Product defects, after-sales returns & exchanges, customer complaints
partnerships@auren.pet
KOL/KOC influencer marketing, affiliate programs, B2B wholesale distribution, and cross-industry partnerships
media@auren.pet
Media interviews, press releases, product reviews & media samples, and PR crisis communication
privacy@auren.pet
CCPA/GDPR data privacy requests, intellectual property (DMCA), and legal compliance matters
AUREN INNOVATION LIMITED
Registered address: FLAT E19, 10/F, NO.52 HUNG TO ROAD, KWUN TONG, HONG KONG.
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